Shipping policy
1. How much does shipping cost?
You can enjoy free shipping on all orders.
49 states/province in the United States offers free delivery services.
(WA\OR\CA\ID\UT\NV\AZ\MT\WY\CO\NM\ND\SD\NE\KS\OK\TX\MN\IA\MO\AR\LA\WI\IL\
MS\MI\IN\KY\TN\AL\OH\GA\FL\WV\VA\NC\SC\PA\MD\DC\DE\NJ\CT\RI\MA\NY\VT\NH\ME)
2. How long will it take for my order to arrive?Usually within 5days, and it will be delayed to within 48-72h during the certain holiday.
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Processing Time: 1 business days
Standard Shipping Time: 3-5 business days
3. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order. Please allow 1-2 business days for tracking information to be available.
4. What if the package doesn’t arrive?
If you don’t get your package 10 days after it was shipped, please contact us at support@wallowadesign.com. We’ll either resend a new one to you or give you a full refund.